GoodHome | Trust the Home You Rent

A Safe Home Starts with the Right Questions

At GoodHome, we believe every tenant deserves a clean, safe, and well-maintained space. Before signing your next lease, it’s important to look beyond the fresh paint and pretty fixtures. A good landlord takes care of their property before issues arise — and makes maintenance easy and transparent for renters.

Here’s how to spot the signs of a well-maintained rental and the questions to ask to protect yourself before moving in.

1. Look at the Bones: Structural and Safety Basics

• Roof & Gutters: Check for sagging or missing shingles. Ask when the roof was last inspected or replaced.
• Windows & Doors: Do they open and close properly? Ask if they’ve been updated for insulation and security.
• Smoke & Carbon Monoxide Detectors: Confirm these are installed and tested. Ask who replaces the batteries.

Ask This:

“When was the last professional inspection on the roof, HVAC, and smoke alarms?”

2. Check for Signs of Water Damage or Mold

• Ceilings & Baseboards: Look for bubbling paint, stains, or warping — these are red flags.
• Bathroom & Kitchen Caulking: Mold grows where moisture lingers. Check behind the toilet and under sinks.
• Ventilation: Working fans in bathrooms and kitchens prevent mold buildup.

Ask This:

“Has this unit ever had a mold issue or water damage? If so, how was it resolved?”

3. Evaluate Heating, Cooling, and Plumbing

• HVAC System: Feel the air and listen for rattling or loud noise.
• Plumbing Fixtures: Turn on every faucet. Check for leaks, water pressure, and drainage speed.
• Water Heater: Ask how old it is and whether it’s been maintained.

Ask This:

“How often are HVAC filters changed, and who is responsible for that?”

4. Look for Pest Prevention, Not Just Reaction

• Seals Around Windows/Doors: Gaps invite bugs and rodents.
• Exterior Maintenance: Overgrown bushes and unsealed trash areas are pest magnets.
• Professional Pest Services: Ask if a regular pest control service is in place.

Ask This:

“Is there a history of pest issues in this unit or building? Do you provide routine pest control?”

5. Ask About Maintenance Responsiveness and Documentation

• Maintenance Logs: A responsible landlord or property manager keeps records of repairs.
• Online Portals or Request Systems: The best landlords use systems that make maintenance requests easy and trackable.

Ask This:

“How do tenants submit maintenance requests, and what’s the average response time?”

BONUS: Use the GoodHome Maintenance Checklist before you sign.

Photo Log: Snap pictures of things that look worn, damaged, or suspicious

Review the Lease: Make sure the landlord’s responsibilities for repairs are clearly written

A well-maintained property isn’t just about comfort — it’s about safety, respect, and peace of mind. At GoodHome, we empower renters to ask the right questions and know what to look for. Because when tenants are informed, the whole rental market becomes more transparent and accountable.

Trust the Home You Rent